Frequently Asked Questions

We serve all of Greater Boston and surrounding communities including Boston, Cambridge, Somerville, Brookline, Newton, Arlington, Watertown, Waltham, Belmont, Medford, Malden, Quincy, Everett, Revere, Needham, Dedham, and many more. If you're not sure, just give us a call!

Yes, we charge a service call fee. However, if you choose to hire us for the repair, we waive that fee completely. You only pay for the repair work done. No hidden charges, ever!

Yes! We offer same-day service based on availability. We recommend calling early in the day to secure a same-day appointment. Our team works hard to respond quickly when you need us most.

We only use genuine OEM (Original Equipment Manufacturer) parts. We never use cheap aftermarket parts that can fail prematurely. This ensures your appliance is repaired correctly and lasts longer.

Yes! We stand behind our work with a 90-day warranty on all repairs. If anything goes wrong with the repair within 90 days, we'll come back and make it right at no additional cost. Your peace of mind is our priority.

We repair all major appliance brands including Whirlpool, GE, Samsung, LG, KitchenAid, Bosch, Maytag, Frigidaire, Viking, Wolf, Thermador, Miele, and many more. No matter the brand, we have the expertise to fix it.

Absolutely. NeighborFIX is fully licensed and insured. You can trust that our technicians are qualified professionals who take pride in their work and respect your home.

Scheduling is easy! You can call us at (617) 206-0354, email us at neighborfix@icloud.com, or fill out the booking form on our Contact page. We'll get back to you promptly to schedule a convenient appointment.

Yes! We offer emergency service for urgent appliance issues. While our regular hours are Monday-Saturday 8am-6pm, we also take emergency calls on Sundays. Call us for immediate assistance.

We are based in Needham, MA and serve the entire Greater Boston area. We come directly to your home — no need to bring your appliance anywhere!

We accept cash, credit cards, and debit cards. Payment is due upon completion of the repair. We provide upfront pricing before any work begins.

Clear the area around your appliance so the technician has easy access. If possible, have the make and model number ready. That's it — we'll handle the rest!